Guests Reviews

Learn how to capture and manage the reviews left by your guests regarding your services!

FAQ | How does the guest review tool work?
Studies show that 95% of travelers seek reviews from other people before booking a lodging, so having reviews on your website listings can be decisive for...
Mon, 24 May, 2021 at 8:49 AM
How to request guest review through Stays?
To capture guest reviews, you will count on the following features: Feature Summary Details Sending an email after the departure of the guest Th...
Mon, 9 Aug, 2021 at 5:02 PM
How to manage guest reviews?
To manage the reviews received, follow the steps below: Access the [Reservation & Bookings > Guest Reviews] menu; Filter on the left to refine y...
Fri, 21 May, 2021 at 2:38 PM
How does the guest register a review directly on the website?
Stays.net provides guests with an interface on the website so that they can access details of the booking documentation and, in addition, register a revie...
Mon, 24 May, 2021 at 1:23 PM
How to disable the automatic sending of the review request?
For extreme cases where you do not want to request a guest review, follow the steps below: Access the booking page; Go to the reservation's busine...
Mon, 24 May, 2021 at 8:19 AM
How to create guest reviews manually?
To register reviews manually, follow the steps below: Access the [Reservation & Bookings > Guest Reviews] menu; Click the green [+New] button on...
Mon, 24 May, 2021 at 8:42 AM