Guests Reviews

Learn how to capture and manage the reviews left by your guests regarding your services!

FAQ | How does the guest review tool work?
Studies show that 95% of travelers seek reviews from other people before booking a lodging, so having reviews on your website listings can be decisive for...
Thu, 24 Feb, 2022 at 1:09 PM
How to request guest review through Stays?
To capture guest reviews, you will count on the following features: Feature Summary Details Sending an email after the departure of the guest Th...
Mon, 9 Aug, 2021 at 5:02 PM
How to manage guest reviews?
To manage the reviews received, follow the steps below: Access the [Reservation & Bookings > Guest Reviews] menu; Filter on the left to refine y...
Fri, 21 May, 2021 at 2:38 PM
How to configure custom review requests per sales channel?
To configure personalized content in relation to the review requests according to the sales channel through which the reservation was made, you will need ...
Mon, 31 Jan, 2022 at 1:29 PM
How does the guest register a review directly on the website?
Stays.net provides guests with an interface on the website so that they can access details of the booking documentation and, in addition, register a revie...
Mon, 24 May, 2021 at 1:23 PM
How to manually request guest review?
Before proceeding with the instructions in this article, it is necessary that you have knowledge on the items below: How to manage reviews left by guest...
Tue, 5 Apr, 2022 at 12:36 PM
How to disable the automatic sending of the review request?
For extreme cases where you do not want to request a guest review, follow the steps below: Access the booking page; Go to the reservation's busine...
Mon, 24 May, 2021 at 8:19 AM
How to create guest reviews manually?
To register reviews manually, follow the steps below: Access the [Reservation & Bookings > Guest Reviews] menu; Click the green [+Create Review]...
Mon, 14 Mar, 2022 at 4:29 PM
Is it possible to put a banner with reviews on the homepage of the website?
A frequent demand from users is the possibility of putting a banner with client reviews on the website, as we have for example on our institutional page: ...
Tue, 18 Jan, 2022 at 3:28 PM
FAQ | How does the Stays.net integration with Airbnb reviews work?
By integrating your listings through API between Stays.net and Airbnb, you will count on the possibility of automatically receiving the reviews left by yo...
Thu, 24 Feb, 2022 at 12:54 PM