To configure personalized content in relation to the review requests according to the sales channel through which the reservation was made, you will need to complete two steps:
Step | Summary | Details | |
|---|---|---|---|
| 1 | Activate email personalization by trading partner | From the [Finance > Auxiliaries > Providers] menu, select the partner, find the [Reservation Settings] section and mark [Yes] in the [Email template] option. | SEE DETAILS |
| 2 | Edit the default email content | Accessing the [Website & Template Manager > Templates > E-mail Templates] menu, select the partner and edit the reservation request review template. | SEE DETAILS |
Now that you know how to configure review requests by sales channel, how about checking out more information about the guest review routine of Stays.net?