To capture guest reviews, you will count on the following features:
Feature | Summary | Details |
|---|---|---|
| Sending an email after the departure of the guest | Three days after the departure of your guest, we will send an email requesting their review of the stay and your services. If you want to disable the feature or change the email trigger policy, go to the settings of your Stays.net and follow the path indicated at the side. |  |
| Force sending manually | After the guest's departure date, you can go to the reservation page and in the [Communication with Guest] block, manually force the sending, by clicking on the icon beside. |  |
In addition to the options, it is possible to create reviews manually or your guest can access their reservation panel on the website, clicking on the Feedback button, and leave a review spontaneously.
Now that you already know how to capture the reviews for your Stays.net, how about checking out other information about this area?