Before proceeding with the instructions in this article, it is necessary that you have knowledge on the items below:
- How to manage reviews left by guests?
I want to know more... - How to configure the review request email content?
I want to know more...
To request a review manually, just follow the steps below:
- Access the reservation page;
- Scroll down the page;
- Find the [Communication] section;
- In the [Request Review] option, click on the "envelope" icon;
- Check the content of the email;
- Click on [Confirm and Send].
It is important to mention that this action can only be done after your guest's departure date.
In addition, Stays.net has the option to perform these emails triggering automatically.