Guests Reviews

Learn how to capture and manage the reviews left by your guests regarding your services!

FAQ | How does the "guest review" tool work?
Studies show that 95% of travelers look for reviews from others before making a reservation. Having reviews on your website listings is essential and can be...
Mon, 14 Oct, 2024 at 4:00 PM
How to request guest review through Stays?
To capture guest reviews, you will count on the following features: Feature Summary Details Sending an email after the departure of the guest Th...
Tue, 12 Sep, 2023 at 4:16 PM
How to manage guest reviews
To help you manage the reviews received from the guests, Stays has two possible ways: Management via screen [Guest's Reviews] Access the [Reservati...
Tue, 30 Jan, 2024 at 10:55 AM
How to configure custom review requests per sales channel
To configure personalized content in relation to the review requests according to the sales channel through which the reservation was made, you will need t...
Fri, 16 Aug, 2024 at 2:16 PM
How does the guest register a review directly on the website?
Stays.net provides guests with an interface on the website so that they can access details of the reservation documentation and, in addition, register a r...
Tue, 12 Sep, 2023 at 5:34 PM
How to manually request guest review?
Before proceeding with the instructions in this article, it is necessary that you have knowledge on the items below: How to manage reviews left by guest...
Wed, 13 Sep, 2023 at 3:50 PM
How to disable the automatic sending of the review request
For cases where you don't want to request a guest review, follow these steps: Access the reservation page; Go to the reservation's business infor...
Wed, 6 Nov, 2024 at 3:16 PM
How to create guest reviews manually?
To register reviews manually, follow the steps below: Access the [Reservation Center > Guest Reviews] menu; Click the green [+Create Review] button ...
Thu, 14 Sep, 2023 at 8:14 PM
Is it possible to enter a banner with reviews on the homepage of the website?
A frequent demand from users is the possibility of putting a banner with client reviews on the website, as we have for example on our institutional page: ...
Fri, 16 Aug, 2024 at 4:09 PM
FAQ | How the integration between Stays and Airbnb reviews works
Review statistics can be activated or deactivated on the App Center of your system, on [App Center > Statistics and Data > Review statistics]. By i...
Fri, 22 Nov, 2024 at 3:10 PM