Cleaning tasks can be activated or deactivated on the App Center of your system, on [App Center > Automations > Cleaning tasks].

Stays offers solutions that link the cleaning sector to other areas, such as reception, guaranteeing more efficient and organized routines. Below is a list of the most asked questions about the cleaning tasks.

How are the tasks created?

The tasks can be created manually or automatically. Also, it is possible to configure by listing on how your tasks will be created.

How to register the amount of the extra cleanings I offer to the guests?

The amount of extra cleanings should be created on the [Catalog > Auxiliaries > Extra services] menu. Each extra cleaning must be created manually for the team to perform.

How can I leave instructions for my team on a specific reservation?

The cleaning instructions for a specific reservation can be added directly on the reservation page.

How to leave recurring instructions about a listing?

If the instructions are related to the routine of a listing and apply to all the reservations, you must leave them in the [Auxiliaries > Cleaning and maintenance] tab of the listings.

How can I monitor the pending issues?

The monitoring can be done through the [Tasks Center > Cleaning dashboard] menu for registered teams.

How to cancel cleaning pending issues?

To complete a task, access it on your preferred panel and click on [Solve].

How to divide a task among collaborators?

Tasks that demand more than one collaborator can be divided on [Cleaning dashboard], not on [Tasks Center > Tasks], which is normally used by one person.

How to include a collaborator's name in the cleaning management panel?

To put the name of a member of your team in the cleaning panel, you must link the [Cleaning] user task to their account.