Review statistics can be activated or deactivated on the App Center of your system, on [App Center > Statistics and Data > Review statistics].
By integrating your listings through API between Stays.net and Booking.com, you can automatically receive reviews left by your guests on reservations made after the connection.
Check out the list of frequently asked questions and answers below:
FAQ | Answer | Details |
|---|---|---|
| How to activate the feature on my system? | Activation takes place automatically once you complete the connection of your Stays listings to Booking. | SEE DETAILS |
| Will reviews made by guests be automatically imported? | In the reservations made through the Stays connection, reviews will be automatically imported into the [Reservation & Bookings > Guest Reviews] menu. During the connection process, reviews from the last 14 days will be imported! | SEE DETAILS |
| Can I use Booking.com guest reviews on my website? | Just manage them as you already do with your conventional reviews, through the [Reservation & Bookings > Guest Reviews] menu, in the [Status] option. | SEE DETAILS |
| Will Booking.com guest reviews impact Stays' statistical indicators? | At this first moment, the only indicator integrated with the [Statistics > Review statistics] screen is about the overall experience. | SEE DETAILS |