Once the configuration of your reservation guarantee policy, it will be applied in the following areas of your Stays.net:
|Website reservation process||The guests will have at their disposal the options that you applied in your reservation guarantee.|
That is, if you have marked the [Both options] option, your guests will be able to choose between paying the full amount or just the amount needed for the guarantee.
|Emails sent to the guests||Stays.net counts on the email for pre-reservations and in the default text, we are able to capture the guarantee amount of the reservation.|
Therefore, to ensure that automatic messages work properly, it is important that your reservation guarantee policy is correctly configured!
|Sales channels||The configuration will be sent to TemporadaLivre and Vrbo.|
If your percentage is less than 100%, we will indicate that you accept payments in two moments (one upon making a reservation and one upon arrival) and that we sent the initial percentage to the channel!
For more details on reservation guarantee, see the link below: