Automated Communications

Learn how to manage Stays.net's automatic triggering of messages.

How to configure the triggering of a booking reminder e-mail to guests?
Sending an email to the guest a few days before the check-in date is a good practice to reinforce check-in procedures, offer additional services and other...
Mon, 9 Aug, 2021 at 4:34 PM
How to activate notification to owners about new bookings?
Stays.net counts on an option to notify owners of the arrival of new bookings in the lodging in a different way from the emails sent to guests. This will...
Thu, 17 Mar, 2022 at 5:47 AM
How to activate booking cancellation notification for guests and owners?
Stays.net counts on a feature to notify guests and/or owners through email about the cancellation of a booking. It is possible to configure whether the e...
Thu, 17 Mar, 2022 at 5:57 AM
How to send Pre-Booking emails to sales channels guests?
When accessing the configuration screen of the Stays.net compatible Sales Channels, it is possible to select what is the status of the Reservation when im...
Mon, 6 Jun, 2022 at 11:04 AM
How to send differentiated email for last minute reservations?
Before proceeding with reading this article, it is necessary that you already know the concepts below: What are last minute reservations? I want to know...
Tue, 10 Aug, 2021 at 11:22 AM
How to disable automatic booking confirmation email triggering to OTAs?
By connecting your sales channels listings to a channel manager, in most cases, the communication about booking confirmation is then managed by the channe...
Tue, 25 Jan, 2022 at 12:03 PM
How to provide guests with direct access to the payment part of the reservation on the website?
Stays.net has a variable when editing your email templates where, from a link, the user will be able to click and go directly to the booking payment page,...
Mon, 14 Mar, 2022 at 7:34 AM