During the process of developing your brand, it is very common for you to get guests through OTAs and in the event of a return for a future booking, this guest register on your website and thus generate a duplicate entry in your database.
Eliminating these duplicate entries is important to facilitate your booking routine, in addition to ensuring a more accurate record of how much the guest has already consumed with your business.
To merge entries in your database, follow the steps below:
- Access [Users & Clients > Auxiliaries > Merge Accounts];
- On step 1, on [Source Account] select the account that will be merged with another;
- On step 2, in the [Destination Account] field, select the account that will receive merged account data;
- Check the information;
- Click on [Merge] to complete the process.
This feature is also available for owners entries or users entries.
Now that you already know how to merge guest entries, how about checking out more related subjects?