Although user entry is done manually, in rare cases it is possible that the same user has more than one record on your Stays.net.
To eliminate these cases, we recommend merging the entry, as this facilitates your internal control of information from your team members who access your system.
To merge between entries in your database, follow the steps below:
- Access [Users & Clients > Auxiliaries> Merge Accounts];
- In step 1, in [Source Account] select the account that will be merged with the other one;
- In step 2, in the [Destination Account] field, select the account that will receive the data of the merged account;
- Check the information;
- Click on [Merge] to complete the process.
This feature is also available for owners entries or guest entries.