Cancellation policy is a feature used by means of accommodation to try to reduce the damage caused by the guest giving up on the booking and, for the gues...

To set the application of your cancellation policy, follow the steps below: Access the [Settings > Reservation Settings > Cancellation Policy] men...

To indicate to the OTAs which model of their cancellation policy is most compatible with your policy registered on Stays.net, follow the steps below: Ac...

The registration of your cancellation policies must be done through the path below: Access the [Catalog > Auxiliaries > Cancellation Policy] menu;...

To work cancellation policies by period, you need to use the advanced pricing configuration. With that done, just follow the steps below: Access the [C...

To set your listing's default policy, follow the steps below: Access the listing page; Go to the [Distribution] tab and find the [Reservation Sett...

When configuring your policies, they will be displayed on the guest's screen in two moments: Moment before starting the booking After choosing the ...

When working with sales channels, it is important that you understand that the channel is the intermediary between you and the guest, so when it comes to ...

Fro bookings made through the website or direct sales, the guests will be able to access the booking page and request the cancellation of the booking. Up...

By relating your Stays.net cancellation policies to existing Airbnb templates, we will send this information in our API connection to the channel. On Ai...