Your Work Team

Should collaborators who will not use the system be registered as well?
When using in the full version, one of the advantages is the unlimited number of users, so we recommend that these collaborators be registered f...
Fri, 17 Dec, 2021 at 11:55 AM
How to limit user access to some listings
The option to limit access to listings is recommended for internal routine management - for example, to restrict access to reservation agents and people w...
Wed, 27 Mar, 2024 at 5:38 PM
How to restrict a user's access to credit card data?
When importing reservations from some OTAs (Booking and Expedia), often receives the guest's card data and allocates it in the reservation p...
Tue, 9 May, 2023 at 9:14 AM
How to know which is my account?
When joining, each partner receives a temporary name for the identification of each account and this name can help you to streamline the assista...
Thu, 9 Dec, 2021 at 11:43 AM
How to copy roles (access profiles) on Stays
Where to find the standard role templates To use Stays access profile templates as a basis for creating your custom roles, access [Users and Guests > ...
Fri, 12 Apr, 2024 at 5:14 PM
How to edit my profile picture?
The profile picture of your users can be useful for some reservation routines, identifying collaborators or simply being a way to further custom...
Tue, 12 Sep, 2023 at 2:55 PM
What are the requirements for creating a Stays user password?
To increase the protection of information registered on, we use some restrictions in accordance with good market practices and in order for you ...
Wed, 1 Nov, 2023 at 3:07 PM
How to enable two factor authentication in my user on
The two factor authentication protects you from any unexpected captures of your password and, as a result, the commitment to information from your
Fri, 22 Jul, 2022 at 12:12 PM
How to configure the login expiration time of my
To help you control and monitor the access of users to your system, it is possible to define the login session expiration time. That means that y...
Fri, 22 Jul, 2022 at 6:53 PM
How to merge users entries?
Although user entry is done manually, in rare cases it is possible that the same user has more than one record on your To eliminate these cas...
Tue, 16 Aug, 2022 at 7:31 PM