When accessing the interface to register derived prices (additional guest charging), you may encounter two behaviors different than expected:
- Screen without the option to configure;
- Configuration screen with a blue error message preventing the editing.
Check out the reasons for each behavior below:
Screen without the option to configure
Screen editing blocked
|When accessing the [Sell Price > General Configuration] panel of a lodging and searching for the field to configure, you will not find the option indicated for this action.||When accessing the [Sell Price > General Configuration] panel of a lodging and going to the field to configure, you will find this message in blue:|
|This is because your Stays.net have the feature disabled in the [Settings > General Settings > Pricing] menu, in the [Pricing Setup] section.||This is because your maximum lodging capacity is not more than 1 person, so it is not possible to apply extra guest charges.|
|Usually the Stays.net systems are created with the feature already enabled, as you have the power to activate and deactivate the lodging charge.||To fix this behavior, you should go to the [Rooms] tab and edit your listing beds.|
After the maximum capacity becomes greater than 1 person, the option will become available again.
|Before activating the option on your Stays.net, check out the link below for some important information about the feature:||For more details on the bed configuration, see the link below:|
|<< SEE INFORMATION||SEE BEDS >>|