The calculation of prices in reservations with at least one night of events present two types of behavior.
Down below, we can check these two types:
What you find in this article
Reservations made via website or via central reservations
If the reservation has at least one night that is within the event period, the event amount will be charged for that reservation.
See the example below:
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If there is a query for the period from 04/18 to 04/21, due to the night of 04/20 - which is in the event period - the amount charged on the reservation will be based on the event configuration. In other words, the daily rate from 04/18 to 04/20 will be worth the event.
This logic is designed to avoid package breaks without making your listing unavailable on the site.
If you manage to get a reservation of this type, use the promotions feature on the other days of the event to enjoy the remaining days of the period. I want to know more...
If the reservation encompasses the entire period of the event, the system will consider both the amount corresponding to the days that are part of the season and the amount of the days of the event separately:
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In the example above, we have an event with 2 nights. If it is a query in a period that encompasses more than the 2 nights of the event, the remaining days are calculated with the value of the season.
Reservations made via sales channels (OTAs)
Each sales channel is responsible for the final pricing to the guest and Stays.net only acts in the transmission of the minimum nights and daily rates, however the most common behavior for a search for the day 12/25 to 12/27 between sales channels would be:
- Minimum stay of the day 12/25 equal to or less than 2 nights
In this scenario, the daily rate of 12/25 would be charged based on its normal season price and only the daily rate of 12/26 would have the daily rate of your event configured on Stays.net. - Minimum stay of the day 12/25 greater than 2 nights
It would not be possible to complete the reservation, as the number of nights of the search is less than the minimum stay.
As we have seen, what determines whether or not the reservation is accepted is the minimum stay configured on the check-in date of the reservation.
We emphasize that this behavior is the responsibility of each sales channel, so the ideal is to check with the team of each platform when you are starting your training/partnership with the channel.
To avoid package breaks, without extending the duration of your Stays.net event, a recommended feature would be check-in and check-out restrictions. I want to know more...
Now that you know about the prices calculated for reservations with at least one night of events, how about checking other related subjects?