During the booking process at Stays.net it is possible to configure some emails so that they are triggered automatically to the guest.

One of these emails is triggered when the guest makes the payment for the reservation guarantee so the booking is confirmed.

The e-mail can also be triggered manually from the booking page.

Below is the default email template regarding booking confirmation:

Subject: [Name of your business | Confirmation of booking in [city of the booked lodging]

Hi, [full name of the guest],

We confirm that the minimum amount of [reservation guarantee amount] has already been paid and your booking is guaranteed!

See below the main information of your confirmation:

The code of your booking: [booking code]

Lodging of the booking: [public name of your listing], with link to the public page of the listing

Stay period: from [check-in date] to [check-out date]

Check-in time: from [check-in policy standard time]

Check-out time: to [check-out policy standard time]

Follow the payment status of the booking in question below:

Total booking amount:

[total booking amount]

Amount paid:

[total payments sent]

Amount to pay until the end of the stay:

[total remaining to pay]

See more details about your booking on our website! Just click on the button below:


Welcome to [lodging city] and thanks for choosing us!


[name of your business]

Ps: For e-mails triggered manually, in the body of the email there is a function to create a user, if the guest has not yet registered in your database!

When adjusting the content of confirmation emails, stay tuned to the SEE MY BOOKING PAGE link as it will have a variable to take the user to the booking panel!

To edit the content of the email sent automatically, upon accessing the [Website & Template Manager > Templates > E-mail Templates] menu, choose the reservation confirmation automatic template. As for the manual sending, choose the reservation manual confirmation template.

How to edit email templates?