Before keep reading this article, it is recommended that you have already done the following action on your Stays.net:


In the Stays.net Booking's Page, next to the payments section by the end of the page, there will be the Security Deposits section.

From the button [transaction] you will be able to register the receivement of the security deposit - from the "I am receiving" option -, either the total amount or just part of the amount, in case you have accepted this by the guest:

The return of the Security Deposit can also be made from the [+transaction] button, and you must choose the I am refunding option:


In case you want to issue a Receipt for the guest to confirm that they have received the security deposit back, click on [details] in the register of the Refund and in the [Receipt] option located at the bottom of the screen: