When configuring a Stays.net user, one of the steps is the definition of the roles that the user will have.

The roles are formed by a set of access permissions in areas of your Stays.net and it is from them that you will be able to set user profiles for your team members.


By default, Stays.net already has some roles (templates) ready to help you in the beginning of this phase. See below:

Role
Description
agentIt is a basic profile for booking agents.
It will give you access to most of the actions related to the booking routine.
guestIt is the base profile for all users who register through website, whether during the booking process or in a casual registration. Editing is allowed, but we do not recommend editing beyond the role name.
directorIt is a more advanced access where the user will be able to do most of the actions of Stays.net, in addition to viewing more reports and management panels.
landlordIt is the usage profile aimed at owners. When creating an owner on Stays.net, whether as an active user or not, those users are already assigned to that role. It is possible to change the role and it has some very specific permissions in relation to features made available in the owners' extranet.
staffThese are accesses for operational module agents. The autonomy of use is restricted, but it has access to essential screens to solve operational tasks.
Operational supervisorThese are accesses with complete autonomy in relation to the operational area of Stays.net and with limited access to other areas, such as the lodgings registration, [Reservation & Bookings] menu and reception screen.

These roles will come with the indicative "default Stays role", like the example below:The default Stays roles cannot be edited, but you will be able to either make a copy and use it as a basis to create a new role or you can create new roles from scratch on your Stays.net. To do this, follow the steps below:

  1. Access the [Users & Clients > Auxiliaries > Roles & Permissions] menu;
  2. Create a copy: select the desired role and click on [Copy Role] on the right side of the screen, then select the access permissions you prefer;
  3. Create a role from scratch: on the left side, enter the name of the new role and click on [Create Role], then select the access permissions you prefer.
From this screen it is also possible to rename or delete roles and, from the [Users & Clients > Auxiliaries > Roles order] menu it is possible to indicate which roles are superior in relation to the autonomy of editing the others.

Now that you know about the roles, how about taking a look at the concepts below?