For a better understanding of this article, it is necessary that you already know the concept below:
- What are split bookings?
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Regarding your Stays.net website, the guest's booking routine will be the same as that of a normal booking.
The user would choose the parent lodging and the desired period and the reservation would be made, being allocated splitted in your calendar.
To achieve this result with a good user experience for the guest, remember to do these points below:
|In [Settings > Website Settings], adjust so that only the parent listings of the rate groups are displayed in the search||This helps the navigability of your page for the guest, especially if your portfolio only has lodgings of this type.||SEE DETAILS|
|Ensure your parent listing is accepting instant bookings on the website||This can be done in the [Settings > Reservation Settings > Instant Bookings] menu.||SEE DETAILS|
|Make it clear in your [Terms and Conditions] that reservations may happen in more than one lodging for the period||As with the main sales channels on the market, the guest will not receive any special notice about the need to change lodging during the stay, since normally the establishment will still be able to change the parts of the reservation in the calendar, so it is important to mention this type of case in your business policies.||SEE DETAILS|
|Always leave one or two lodgings reserved in case of any unforeseen circumstances when allocating guests||This will help you to relocate guests or avoid cases where there is a need to change lodging during the stay.||SEE DETAILS|
Now that you already know how a guest creates split bookings through the website, how about checking out more related subjects?