To start the charging of security deposits, it is necessary that you have already done this on your Stays.net:

After doing this basic action, your reservations will have the charging of security deposits integrated and you will be able to control the receipt of the amount through the following path:

  1. Access the booking page;
  2. Scroll the page to the end;
  3. Find the [Security deposits] section;
  4. Click on [+transaction];
  5. Fill in the information requested on the screen;
  6. Save the changes made.

The entire security deposit routine is handled separately from the other amounts on the website, usually on the left side of your reservations control panel.

The same happens on the website booking process, where there is only a presentation that the amount will be charged and returned at check-out: