By posting the charging of a security deposit to the guest on, a routine to return the amount is automatically created, so just follow the steps below to confirm the return:

  1. Access the reservation page;
  2. Locate on the left side, at the bottom of the screen, the [Security deposits] section;
  3. Click on the [+transaction] button;
  4. Select [I am refunding];
  5. Fill in the information and click [Next];
  6. Check your information and click [Confirm Payment].

A good market practice is to generate a security deposit return receipt for the guest and ask for their signature during the return of the amount.