By posting the charging of a security deposit to the guest on Stays.net, a routine to return the amount is automatically created, so just follow the steps below to confirm the return:
- Access the reservation page;
- Locate on the left side, at the bottom of the screen, the [Security deposits] section;
- Click on the [+transaction] button;
- Select [I am refunding];
- Fill in the information and click [Next];
- Check your information and click [Confirm Payment].
A good market practice is to generate a security deposit return receipt for the guest and ask for their signature during the return of the amount.