For cases where you make direct sales or wish to grant an additional courtesy to your guests, it is possible to use your created promotional codes to create discounts on the guest reservation page.

You will be able to perform this action from the path below:

  1. Access the desired reservation page;
  2. Find the [Hosting Invoice] section at the beginning of the screen, on the right side;
  3. Click on the [+] button which is next to the [Listing Total];
  4. Select the [Code] option;
  5. Find and select the desired coupon;
  6. Click on [Save].
The standard process is for your guests to apply the coupon through the website, without the need for action from your team. 
The case above is more focused on reservation requests and unusual situations, such as guests with questions or additional negotiations courtesies.
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Now that you know how to apply discount coupons manually in the reservations, how about checking out more details on the topic?