During the reservation forwarding process, Stays by default will deduct the amounts referring to your partner's commission on the reservation and the forwarding fees configured. For a better understanding of how the commission calculation works, check out the content below:

What you find in this article

How to set if whether the reservation partner's commission will be part of the forwarding calculation?

To remove the partner's commission amount from the reservation forwarding calculation process, access [Settings > Owner Settings > Commission], go to the [Commission Model] section, select the desired option in [Do you want to discount the channel commissions before calculating the forwarding?] and save the changes.

How to set specific behavior in a listing?

Access the specific listing on which you want to make this change. Go to [Finance > Contract Configuration > How Is Your Commission Regarding Reservations?], select a commission model [Individual] and select the desired option in [Do you want to discount the channel commissions before calculating the forwarding?].

To see your standard policy, select [Global] and click on the [Preview] button.

What happens if I select [Yes]?

By selecting the option [Yes], fixed fees to the owner and partner's commission will be discounted and the calculation basis will be the corrected selling price. The calculation for this option is based on the Partner's Fee. The example below shows how this calculation is made from 20% commission on the corrected sales price:


If you want to have this policy customizable per listing, select [Yes] in the per listing settings. Then adjust this in the [Finance > Contract Configuration] tab.
Remember to register in the general settings, the model that applies to most of your listings.

What happens if I select [No]?

By marking [No], the amount will be calculated based on the base selling price. The calculation of this option is based on the direct value of the sale price, applying the previously selected commission percentage. The example below shows the commission value applied at 20%: