The owners registered as extranet users can send messages on [Reservation calendar].

To do this, follow the steps below:

  1. Access the listing reservation calendar on the extranet;
  2. On the left side, click on the [Request] option;
  3. Write the desired message;
  4. Click on [Send].

Messages from owners will be sent as an email notification directly to the agent responsible for the owner, so it's important to ensure that agents are correctly linked to the listings.

If there is no designated agent for the owner on the listing, the message will be sent to the email that receives general inquiries on the website.