On the first steps after contracting your Stays system, you will be guided Stays Admin, which is an operational support tool for you and our team. Check out below what you need to know about the subject.

What you find in this article

What is Stays Admin?

Stays Admin is a portal aimed at Stays account administrators. It is possible to choose payment methods, control old and future invoices, and have access to other management tools.

One of the main features present is the automated charge of the monthly fee on your credit card, so you do not have to worry about delays and paying unnecessary penalties.

How do I create my Stays Admin user account?

After contracting Stays, you will receive an email with user registration instructions. 

How to access my invoice?

Click on the top right menu and access [Invoices], according to the example below.

How to access and pay bank slips?

The bank slip is sent monthly to your email, on the 27th. You can also access it via the main menu from your Stays Admin - go to the [Next Invoice > Go to Invoices] and click on [Pay] next to the open invoice. 

Is it possible to automate the charge on my credit card

This is the most comfortable choice, it is simple and fast. Access [Payment Methods], register your card details and save it.

The system is safe and reliable, and your card data will be protected by encryption.

How can I change my registered credit card details?

Go to the menu, click on [Payment Methods], choose the desired card and click [Edit]. Select [Delete] on the [Payment method information] window.

How can I view the history of my paid invoices?

On the portal's main panel, access [Go to Invoices] menu. If the invoice is already paid, you will have access to the invoice corresponding to it. If it is not paid, the Invoice will have the [Delayed] status.