To help you know the details of the connection between Stays.net and VRBO, we created the table below with the most frequently asked questions:


FAQ
Answer
Is it necessary to have a Brazilian CNPJ (National Register of Legal Entities) to advertise on the channel?Yes, it is.
Is there a minimum number of listings to connect?Yes, there is.
It is necessary to have, at least, 5 listings with their own kitchen.
In addition, it is important to have a payment channel that makes transactions in foreign currencies, such as Stripe for example.
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What is the commission amount charged by the channel?
The channel works with a 5% charge calculated on the amount of the rent and mandatory fees, but this amount may vary.
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Is there a content connection between Stays and the VRBO?Yes, there is.
Stays will send the main information of your listings, such as prices and availability.
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Is it possible to update the descriptive content of a VRBO listing through Stays?Yes, it is.
When changing the content of your listings on Stays, the update will be on the logs instantly, but VRBO uses this information within a few hours.
In how many sites will the listing be advertised from that connection?In total, there are 23 websites around the world.
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Will the rates registered at Stays be sent to the channel?Yes, they will.
Will bookings made on VRBO get on the Stays calendar?Yes, they will.
Will the Stays calendar be sent to the VRBO calendar?Yes, it will.
Does Stays.net send check-in and check-out restrictions to the VRBO calendar?Yes, it does.
The update is managed by the VRBO import.
Does Stays.net send additional fees to be charged?Yes, it does.
You need to make some adjustments in the channel manager settings on Stays before the connection!
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Will Stays.net send the fee I charge per additional guest?Yes, it will.
Just set up a fixed amount in your listing setup.
Does Stays.net send the cancellation policies to VRBO?Yes, it does.
You need to configure the model by listing or global on Stays and then relate the models to the most compatible model on VRBO.
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How is the booking amount charging made to the guest?There are two models of charging that you can choose during your registration in the channel.
In both, a part of the amount will be charged by VRBO (service fee).
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Is it possible to market several listings in the form of a category (e.g., standard, deluxe)?Yes, it is.
You just need to set up the rates groups on Stays and enable the feature in the channel manager settings.
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Can I cancel a VRBO booking through Stays.net screen?Yes, you can. As long as it is according to the cancellation policies established by the VRBO policy.
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How can I communicate with VRBO guests through Stays.net?
You can send emails through the booking page or automatically, in addition to the WhatsApp messaging option.
Does the channel accept instant booking?Yes, it does.
The channel supports Instant Booking and also Non-Instant Booking. However, it is necessary to pay attention to the response time given to the host in the second case.
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Now that you already know how the connection between Stays.net and VRBO works, check out how to proceed with the connection of your listings!

CONNECT LISTINGS >>