To help you know the details of the connection between Stays.net and VRBO, we created the table below with the most frequently asked questions:
FAQ | Answer |
|---|---|
| Is it necessary to have a Brazilian CNPJ (National Register of Legal Entities) to advertise on the channel? | Yes, it is. |
| Is there a minimum number of listings to connect? | Yes, there is. It is necessary to have, at least, 5 listings with their own kitchen. In addition, it is important to have a payment channel that makes transactions in foreign currencies, such as Stripe for example. I want to know more... |
| What is the commission amount charged by the channel? | The channel works with a 5% charge calculated on the amount of the rent and mandatory fees, but this amount may vary. I want to know more... |
| Is there a content connection between Stays and the VRBO? | Yes, there is. Stays will send the main information of your listings, such as prices and availability. I want to know more... |
| Is it possible to update the descriptive content of a VRBO listing through Stays? | Yes, it is. When changing the content of your listings on Stays, the update will be on the logs instantly, but VRBO uses this information within a few hours. |
| In how many sites will the listing be advertised from that connection? | In total, there are 23 websites around the world. I want to know more... |
| Will the rates registered at Stays be sent to the channel? | Yes, they will. |
| Will bookings made on VRBO get on the Stays calendar? | Yes, they will. |
| Will the Stays calendar be sent to the VRBO calendar? | Yes, it will. |
| Does Stays.net send check-in and check-out restrictions to the VRBO calendar? | Yes, it does. The update is managed by the VRBO import. |
| Does Stays.net send additional fees to be charged? | Yes, it does. You need to make some adjustments in the channel manager settings on Stays before the connection! I want to know more... |
| Will Stays.net send the fee I charge per additional guest? | Yes, it will. Just set up a fixed amount in your listing setup. |
| Does Stays.net send the cancellation policies to VRBO? | Yes, it does. You need to configure the model by listing or global on Stays and then relate the models to the most compatible model on VRBO. I want to know more... |
| How is the booking amount charging made to the guest? | There are two models of charging that you can choose during your registration in the channel. In both, a part of the amount will be charged by VRBO (service fee). I want to know more... |
| Is it possible to market several listings in the form of a category (e.g., standard, deluxe)? | Yes, it is. You just need to set up the rates groups on Stays and enable the feature in the channel manager settings. I want to know more... |
| Can I cancel a VRBO booking through Stays.net screen? | Yes, you can. As long as it is according to the cancellation policies established by the VRBO policy. I want to know more... |
| How can I communicate with VRBO guests through Stays.net? | You can send emails through the booking page or automatically, in addition to the WhatsApp messaging option. |
| Does the channel accept instant booking? | Yes, it does. The channel supports Instant Booking and also Non-Instant Booking. However, it is necessary to pay attention to the response time given to the host in the second case. I want to know more... |
Now that you already know how the connection between Stays.net and VRBO works, check out how to proceed with the connection of your listings!