After connecting your listings between Stays and Booking, you will see different tags types by accessing [Channel Managers > Booking.com > Listings], according to the image below. They update you about the commercial status of connection listings — see what each one means.
What you find in this article
During the creation of a Booking listing via Stays
You can find these statuses next to your listings:
Status | Description | Details |
|---|---|---|
| XML: Being built | The listing is under construction on the Booking channel. |  |
| XML: Open / bookable | The listing has already been validated by the Booking team and it is open and available for reservations on the channel. |  |
In addition, we also notify you on your system's home page when the listing is ready to open.
Manage listings already connected
The most common status in ads in the channel manager is [Open / bookable], but this may vary depending on your commercial situation on Booking, channel criteria or some action such as closing the calendar. Here are other types:
Status | Description | Action |
|---|---|---|
| Auto closed (availability) | Booking closed it due to lack of prices or availability. | Check your prices, if your calendars have too many unavailable dates or if the listing unit needs to be connected. Remember that you must connect only when you have prices registered on Stays! |
| Closed (requested by hotel) | The hotel was closed directly by the customer or by Booking support. | It is only possible to open on the Booking extranet itself. |
XML Auto closed content | Automatically closed by Booking because the content has been changed and it is out of the channel's criteria. | Have you made any recent content changes on Stays? Enter your listing number to our support at sac@stays.com.br, we will help you. |
| XML: Hotel is Duplicate | Closed because the channel identified another identical hotel on the base. | It is necessary to check with local Booking support, as there is a duplicate registration. |