It is common in listings to let the guest arrive earlier or leave later than the standard time without additional cost when this is a determining factor for making the reservation or for operational reasons such as high demand and, in addition, in cases of regular guests who usually receive VIP treatment.

In these cases, to apply the courtesy fee, please follow the steps below:

  1. Access the Booking Page;
  2. Change the check-in or checkout time;
  3. Mark [No] in the [Should we charge extra costs, if apply?] field;
  4. Click on [Update] to validate the change.
It is worth mentioning that, besides the normal benefits of keeping the arrival and departure time up to date, it is important to make this change even in courtesies, because it impacts your Calendar.

Now that you already know how to avoid charges for arrivals and departures that are out of your standard time, how about checking out more related subjects?