Guests and owners can request to reset access password on your website. When this happens, we trigger an email to validate the password reset - by default, it follows the template below:

Subject: [Name of your business] | Password reset

Hi, [first name of the user],

We received a request to reset your password on our website.

It happened in [password reset request date and time].

If you recognize this action, click on the button below to proceed:



[name of your business]

To edit the content of this default email, go to [Catalog > Email Templates] and choose the user - restore password template. For more details, read the How to edit email templates.

Remember that the link that redirects the user to the password reset page needs to be maintained.