To help you understand the details of the connection between Stays.net and HyperGuest, we created the table below with the most frequently asked questions:
|Is it necessary to have a VAT number to advertise on the channel?||It is not necessary.|
|Is there a minimum number of listings to connect?||There is no restriction on the number of listings.|
|Is there a content connection between Stays and HyperGuest?||Yes, there is.|
When you activate HyperGuest on your Stays.net App Center, HyperGuest will collect information from your listings and display it on their portal.
|Is it possible to update the descriptive content of a HyperGuest listing through Stays?||Yes, it is.|
Just make your listing changes on Stays.net and the changes will be applied to HyperGuest after an interval.
|Will the tariff registered at Stays be sent to the channel?||Yes, it will be.|
The channel supports different pricing policies, therefore, your Stays prices will arrive as well as tariff plans.
|Will reservations made on HyperGuest arrive on the Stays calendar?||Yes, they will.|
HyperGuest will transmit the information to your Stays.net calendar.
|Will HyperGuest receive Stays.net calendar information?||Yes, it will.|
|Will HyperGuest receive the check-in and check-out restrictions registered on Stays.net?||Yes, it will.|
HyperGuest will import the contents registered in your Stays.net calendar.
|Does HyperGuest receive the cancellation policies registered on Stays.net?||Yes, it does.|
The cancellation policy applied per listing or global model will be imported by HyperGuest on their portal.
|How is the guest charged for the reservation amount?||HyperGuest will collect the guest card data and share it with you.|
The charging is the sole responsibility of the PM.
|Will HyperGuest receive my Multi-Unit Listings registered on Stays.net?||Yes, it will.|
As a channel that also advertises hotels, HyperGuest is compatible with the accommodation complex.
|Can I cancel a HyperGuest reservation through a Stays.net screen?||Yes, you can.|
HyperGuest supports Stays.net's reservation status change.
Just use common sense when canceling your reservations!
|Does HyperGuest accept prices in reais?||Yes, it does.|
The channel is a global accommodation distributor, therefore, it supports multiple currencies.