Before proceeding with the reading of the article, it is necessary that you know the concept below:


Upon completing the online reservation process on your website with the option of bank deposit, your guest will be notified of the need to deposit the amount of the reservation guarantee and get in touch with you to show the receipt, like the example below:

The part highlighted in the image above is customizable and you can enter your preferred text from the path below:

  1. Access the [Finance > Auxiliaries > Accounts & Gateways] menu;
  2. Select the bank where the bank transfer is available on the website;
  3. Scroll down to the [Bank Account Settings on the Website] section;
  4. In the [Message of confirmation to the user (website)] field, choose the language and type your content;
  5. Save the changes made at the top right side of the page (next to section title).

It is important to mention that you can delete these reservations automatically in your calendar, just configure the policy correctly in the reservation settings of your Stays.net.

In addition to the customizable message, Stays.net sends an email to reinforce the need for payment and presentation of the voucher.

SEE EMAIL TEMPLATE