To help you know the details of the connection between Stays.net and Flipkey, we created the table below with the most frequently asked questions:

FAQ
Answer
Is it necessary to have a Brazilian CNPJ (National Register of Legal Entities) to advertise on the channel?No, it is not.
Is there a minimum number of listings to connect?Yes, there is.
At least 25 listings are required.
Is there a content connection between Stays and the OTA?Yes, there is.
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Is it possible to update the descriptive content of a Flipkey listing through Stays?Yes, it is.
Stays updates the listing content daily so that Flipkey can import the content.
In how many sites will the listing be advertised from that connection?In addition to Flipkey, your listing will appear on 4 other sites.
One of the sites is TripAdvisor.
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Will the rates registered at Stays be sent to the channel?Yes, they will.
It is important to mention that Flipkey works only with euros or dollars.
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Will bookings made through Flipkey and affiliates get on the Stays calendar?No, they will not.
After receiving notification of the booking through Flipkey, you will need to manually create it in the Stays.net calendar.
Will the Stays calendar be sent to the Flipkey calendar?Yes, it will.
Does Stays.net send check-in and check-out restrictions to the Flipkey calendar?No, it does not.
Does Stays.net send additional fees to be charged?Yes, it does.
However, Flipkey does not accept fees in percentage.
Will Stays.net send the fee I charge per additional guest?Yes, it will.
You will be able to set this up directly on Flipkey.
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Does Stays.net send the cancellation policies to Flipkey?No, it does not.
You will be able to set this up directly on Flipkey.
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How is the booking amount charging made to the guest?Flipkey takes care of charging the guest and then will transfer the amount to you, discounting the amount of their commission.
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Is it possible to market several listings in the form of a category (e.g., standard, deluxe)?No, it is not.
Each unit of yours will be an individual listing on the channel, even if it is at the same address.
Can I cancel a Flipkey booking through Stays.net screen?You will be able to remove the booking from the Stays calendar, however, it is important that the cancellation is completed on your Flipkey portal as well!
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How can I communicate with Flipkey guests through Stays.net?You will be able to send emails through the booking page or automatically, in addition to having the option of WhatsApp messaging.
What is the commission amount charged by the channel?The channel charges 3% on the total of the booking, including the fees both mandatory and optional chosen by the advertiser.
Does the channel accept instant booking?Yes, it does.
The channel accepts Instant Booking, but for accounts that meet some prerequisites. But it also supports the Non-Instant Booking option.
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In case you want to know more details about the channel, click on the link below:
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Now that you already know the details of the connection with Flipkey, how about knowing how to proceed with the connection of your Stays listings with the channel?

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