When joining Stays.net, each partner receives a temporary name for the identification of each account and this name can help you to streamline the assistance in the area of support, onboarding, as well as actions of our customer success department.

If you are asked "which is your Stays account?", "what is your Stays acronym?" or a similar question asked by members of our team, just follow the steps below to find your ID:

  1. Access your Stays.net home screen;
  2. On the upper right side, click on your user's icon;
  3. Your ID (Stays.net ID) will be at the end of the menu.

In the example above, the acronym of the account would be "TEST", for example.