To work cancellation policies by period, you need to use the advanced pricing configuration.

With that done, just follow the steps below:

  1. Access the [Catalog > Price Rules] menu;
  2. Choose the desired rate region;
  3. On the right side, click on the block corresponding to the period in which you want to edit the policy;
  4. Find the [Cancellation policy] field and choose the template you prefer for the period;
  5. Save the changes made at the upper right.

The feature is also available for price rules created directly in the listings page.

This policy will only be applied on reservations made on your website and in direct sales made by your team.


Now that you know how to set a cancellation policy by period, how about checking out other information on this topic?

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